Thursday, February 6, 2020
Iowa Caucus Fiasco, Software Apps, and User Simplicity
The Iowa Caucus delay in reporting results was an embarrassing fiasco for Democrats, Iowa, and the Iowa Democratic Party (IDP).
Most of the delay was caused by the new app they rolled out for reporting results. It is a reminder of the importance of User Experience and User Simplicity, which is part of the Strategic Simplicity® framework that I consult on, to improve performance.
© 2020 Praveen Puri
Strategic Simplicity®: Praveen Puri helps clients weaponize simplicity for market domination. Visit PuriConsulting.com