"The customer is always right about what they want. They are rarely right about what they ask you to do. Your job in the sales interview is to reverse engineer what they really want from what they initially asked you to do."
- Jonathan Stark
© 2021 Praveen Puri
Praveen Puri is the Strategic Simplicity® expert who advises on IT and business simplification. Please visit PuriConsulting.com.