Friday, January 24, 2020

RPA (Robot Process Automation) vs. APIs




APIs are always superior for integration.  

The only time to use RPAs (Robot Process Automation) are:

1. One or both of the systems to be integrated either lack an API, or the ability to call APIs.

2. The systems are legacy, and cannot be modified to provide/call APIs, or the cost of implementing an API is prohibitive given the budget or timeline.


The reason that APIs are always preferable is that the process is robust, consistent, and straight forward.  CIOs should always favor environments that work consistently, and correctly, with no surprises.

With RPAs, even with the help of today's AI, you are dealing with using software to replicate a human being interacting with a user interface.  Menus can change, be inconsistent among different screens, and screen renderings can be affected by network effects.  Creators of software interfaces designed and tested their software for use by humans, not automation.  Humans can quickly adjust to slight variations.

APIs, on the other hand, are designed specifically for bypassing human interfaces, and making software to software calls.

© 2020 Praveen Puri

Praveen Puri is the Strategic Simplicity® expert who dramatically increases sales and productivity. Visit PuriConsulting.com

Perceptions vs. realities when doing business in Chicago in 2020


My latest column for the Chicago Business Journal:

https://www.bizjournals.com/chicago/news/2020/01/23/perceptions-vs-realities-for-chicago-business.html

© 2020 Praveen Puri

Praveen Puri is the Strategic Simplicity® expert who dramatically increases sales and productivity. Visit PuriConsulting.com

Tuesday, January 21, 2020

Big, New, Bold Ideas!



Start working on a big, new, bold idea by cleaning your desk and starting with a blank slate.

Just sit in an empty space, with clean white paper, and a pen!

But...Don't let the paper and the space remain empty for long!  Plunge in!  Start experimenting, writing, and thinking!  No cleaning up, second guessing, or self-editing!  Let your desk get messy and cluttered as you creatively work!

Then, once your done, either implement your new ideas immediately or throw them away!  Ideas and intentions decay exponentially. 

© 2020 Praveen Puri

Praveen Puri is the Strategic Simplicity® expert who dramatically increases sales and productivity. Visit PuriConsulting.com

For Success, Shrink Your Options




For creativity and innovation, we always hear that "you should keep an open mind", or "think outside the box".

But this is only half the story.  This is great for the experimental phase, where you test and iterate through ideas to find the best ones.

But, once you decide to execute, you need to shrink your box.  You need to focus on a few, high-quality, core ideas.  Otherwise, you'll get overwhelmed, spread yourself thin, and achieve mediocre results at best.

© 2020 Praveen Puri

Praveen Puri is the Strategic Simplicity® expert who dramatically increases sales and productivity. Visit PuriConsulting.com

Thursday, January 16, 2020

Be A Better Communicator



An important tip for communicating better in business is to avoid giving too much information. This is hard for many small business people and tech workers, because they are experts in their fields, and enjoy sharing their knowledge. However, many of the people they need to talk to don't have the same level of knowledge, and are focused on solving a specific issue. It is better to communicate only the information that the recipient needs. "Don’t deliver your information by the barrel, serve it by the glass." - Cam Barber


© 2020 Praveen Puri

Praveen Puri is the Strategic Simplicity® expert who dramatically increases sales and productivity. Visit PuriConsulting.com

Give Enough Value That They Can't Ignore You



People don't want to hear your sales message or an "informercial" that is 30% info and 70% pitch.  

Instead, you need to give them valuable content they can put to use - no strings attached.  

Then, you build credibility and can hopefully build a relationship with people so they think of you when they need your product or service


© 2020 Praveen Puri

Praveen Puri is the Strategic Simplicity® expert who dramatically increases sales and productivity. Visit PuriConsulting.com

Wednesday, January 15, 2020

Strategic Simplicity® and Customer Experience

Today, someone I know wrote about his experience organizing an event at a hotel.  He was forced to talk with six different people to get everything organized.

From now on, he is going to insist on one point of contact, or else he will go to a different hotel.

The lesson is that the hotel should do this proactively.  Instead of silos, they need to communicate together and present a simple, user-friendly front to customers to make their life easier.

As I always say, this is the Attention Scarcity Age, and people's time / attention are now scarce resources. Companies that follow this add value, increase brand value, and build fans.

© 2020 Praveen Puri

Praveen Puri is the Strategic Simplicity® expert who dramatically increases sales and productivity. Visit PuriConsulting.com