Friday, March 6, 2020
My Experience With Carvana.com: Example of Market Disrupting Strategic Simplicity®
We just bought a 2016 Nissan Leaf (our first electric car) from Carvana.com, and the experience was great.
It shows that eCommerce can be powerful when done right, and the power to disrupt industries when you weaponize simplicity to deliver a streamlined, easy user experience.
It saved me so much time compared to going into a dealership. It was like ordering off Amazon. They automatically generate the contracts and you can electronically sign them in seconds.
They delivered the car to my door, and we had 7 days to try it out. We ended up swapping the first one we bought for one with more more luxury features. They came out and did the swap.
© 2020 Praveen Puri
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