Friday, July 21, 2017

Six Causes of Productivity Loss at Large Corporations


1. Conference calls where too many callers are multi-tasking and not paying attention.  When they are asked a question, they need information to be repeated because they weren't listening the first time.

2. Internal applications which are slow and do not have well-designed interfaces.  IT departments tend to devote the best resources to customer-facing (external) applications, but give too little importance to internal ones.

3. Overkill on documentation.  Forced to create large, formal documents which are then filed away.  Where as, a less formal one page document or spreadsheet would actually be used and consulted more often.

4. Not enough up-to-date communication between important groups on a project.

5. Roles not clearly defined.

6. Gaps—important tasks not assigned to a specific team.

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