Wednesday, June 17, 2020

Effective tips for reporting bad news to a boss or client during a reporting meeting

1. Before approaching your boss/client, double check the facts. Make sure you know the problem, ramifications, and possible solutions / mitigations.

2. The best way to deliver is to summarize the situation concisely, like the first paragraph of a newspaper article. Then, follow up with the top options. Only bring up the data or background narrative if it is asked for.

3. The best way to deliver the news is face-to-face. If this can't be dome in a timely manner, then a phone call. #management #reporting

© 2020 Praveen Puri