Tuesday, August 16, 2022

Tech Investments Wasted by poor/slow end-user adoption

60% of IT leaders feel that Digital project ROIs are threatened because end-users aren't adopting new tech quickly enough.

This is why my Strategic Simplicity® framework, with its 4 components (change simplicity, market simplicity, decision simplicity, user simplicity), is so important.  

Change can't be "dumped" onto end-users.  Their needs have to be incoporated in new products.  Tech needs to serve the business. Users should not have to adopt sub-optimal processes to adjust to technology.

© 2022 Praveen Puri