Crazy Medicine! No User Simplicity in Healthcare

Here is yet another reason why U.S. Healthcare is not an example of strategic simplicity:

A relative was paying $63/month for medicine because the pharmacist said his insurance company didn't cover it.

We told the doctor that the medicine wasn't covered, but he said he prescribed the generic.

We went back to the pharmacy and told them that it's the generic.  The pharmacist contacted the insurance company.

It turns out that they don't cover 20mg pills, but they cover 40 mg.  So, as long as he orders twice the strength, and splits the pills, he pays $0!

Talk about crazy medicine!