Businesses that struggle to come out with usage cases for #AI would do well to use my Strategic Simplicity® Framework for guidance. I had created it in pre-AI times to guide executives and teams in areas like business #strategy, #projectmanagement, and #productmanagement. But it's also good for AI strategy.
The components are CLOUD: Change simplicity, Language simplicity, Operational simplicity, User simplicity, and Decision simplicity.
Let's just take a look today at an example of Operational simplicity. Part of Operational simplicity is treating your employees as "internal customers" and giving them the user simplicity to do their jobs well. This could mean AI agents that converse with them and create things like requests, time sheets, etc. without requiring the employee to actually have to hunt around for links and actually filling out the forms. A lot of info, such as the employee's manager, job code, dept #, etc. can be looked up and filled in by the agent.
© 2025 Praveen Puri
