Friday, January 18, 2019
Content consultants offer expertise in one function (i.e. accounting) or industry (i.e. aviation). My most successful consulting engagements—where I really improve my clients—come as a process consultant, where I help them with strategy and change. Companies are full of content experts. What they really need help with are identifying and processing change / improvements
After you attend a seminar or read a book just pick one or two improvements, ignore the rest, and work on implementing them successfully. You return on investment on the book or seminar will be much higher than if you greedily try to process everything to "get your money's worth".
Monday, January 14, 2019
For help with business strategy, it is better to use a solo or boutique firm, such as Puri Consulting.
When you engage a single, highly skilled and experienced consultant, you can develop a focused plan around a few, key changes that let you leverage great results, without disruption to your existing business. You can get a 10:1 return in terms of resources spent vs. results.
With large consulting firms, they have an army of young consultants that they have to put to work. These consultants, who don't have many years of experience in the business world, are taught to implement the firm's pet "best practice" model. They then descend on your business and create 40 page Power Points on how to convert your business over to their preferred model. The result is an ambitious plan that, during implementation, results in disruptions to normal business and large re-learning curve for employees. The return may only net 1.2:1.
The best results are gained from using the small consulting firm to create the strategy, and then use the large consulting firm to handle the implementation.
Sunday, January 13, 2019
Thursday, January 10, 2019
Wednesday, January 9, 2019
One of my passions is helping people do their jobs better, so both their work satisfaction and the company's bottom line are improved.
Invariably, processes become complex, with unnecessary steps, because business is dynamic. Things are always changing and, unless an effort is made to adjust processes, they will never be optimum for what is currently being worked on.
However, it's a cycle: the extra steps cause us to fall behind, so we spend all our time doing BAUs (business as usual), so we don't have time to step back and "work ON our business instead of IN the business".
This is the area that I shine in because, unlike a large consulting company (which sends in hordes of junior associates to create a large Powerpoint deck on how to massively change processes), I can come in quietly and, with my decades of experience, and my Strategic Simplicity® "scalpel", carve out small, but powerful, changes that are easily to implement, and dramatically improve results.