Tuesday, September 3, 2019
Benchmark Against Yourself
Many consulting firms have their ONE BEST benchmark. They evaluate their clients against it, and then create a large report detailing the changes needed to completely convert them over.
To implement all the changes, the client would have to spend a lot of time and money. Afterward, the chances are, their ROI would be average at best.
I've seen companies invest hundreds of thousands of dollars in new IT systems, such as ERP, when all they needed was a custom app, added to their existing system, to eliminate functional gaps.
That is why my firm specializes in advising. By not offering implementation services, I avoid biases (unconscious or not) towards large changes, or specific vendor systems.
After 30 years of experience, I know there are many paths to excellence. I don't try and convert clients to any single model. Instead, I like to start where they are, recognizing the value of their existing business, and then identifying the key changes that lead to dramatic ROI.
As a consultant, I want to work with a scalpel, not a demolition crew.
© 2019 Praveen Puri
Strategic Simplicity®: Praveen Puri helps clients identify the key changes that result in dramatic improvement. Visit PuriConsulting.com